A lightweight performance cycle can improve accountability without creating a complicated rating system.
Define a few outcomes
Translate the role into three to six measurable outcomes that connect daily work with business priorities.
Agree evidence
Specify the reports, service levels, quality checks or milestones that demonstrate progress and reduce subjective evaluation.
Hold short reviews
Use regular conversations to discuss results, blockers, support and changed priorities instead of waiting for an annual surprise.
Separate development and consequence
Document coaching and capability needs clearly, while applying any formal reward or corrective decision through the approved company process.
Next step
JobiN can review the current situation and define a practical scope, deliverables and responsibilities around your business needs.